Service And Support

Well looked after all around

Service Hotline

for Cincom:

+49 (0)711 3906140

for Miyano:

+49 (0)741 1740713

Our excellent service is as precise, reliable and fast as our Sliding Headstock Type CNC Automatic Lathes and our Fixed Headstock Type CNC Automatic Lathes. In close cooperation with you, we develop solutions für your machining processes and expertly accompany you all through their optimization.

Always close by - offering individual solutions whenever needed:
Should you have any questions, competent service partners may always be contacted in person in three Technology & Service Centers in Germany. We keep you up-to-date by way of presentations and training. ... and also develop individual custom-tailored solutions for you next to standardized procedures if needed.

Timely and fast delivery of spare parts:
Our European central spare part warehouse in the South of Germany takes care of your spare part orders - efficiently and reliably. In this way, we ensure smooth production processes minimizing downtimes.

parts@citizen.de

All-round service revolving just around you:
Excellent accessibility and short reaction times in case of service calls Continuously growing service and sales network Professional Hotline Service for optimized support Competent process management & optimization.

service@citizen.de

Trade-in:
For the new investment in a Citizen machine, we accept your old one in payment.

Financing:
We will be happy to arrange for a financing offer by our financing partner VR-Leasing for your new investment.

Overhaul:
We offer you a complete overhaul of your Citizen machine.

Machine brokerage:
Brokerage service for used machines. Take advantage of our European contacts.

Return Shipment: