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As service, we primarily offer after sales support and spare parts.
You can reach us via our telephone hotline from Monday to Friday from 7.00 am to 8.00 pm and on Saturday from 8.00 am to noon.
| Citizen Machinery Europe - Hotline |
| Phone numbers hotline: |
+49 (0)711/3906-140 |
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+49 (0)711/3906-145 |
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| Fax-number: |
+49 (0)711/3906-237 |
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| E-Mail: |
service@citizen.de |
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| After 18.00 pm and on Saturday, you can reach us via phone number +49 (0)711/3906-140. |
With our hotline, we can help you quickly and straightforwardly. If it is not possible to solve your problem by phone, you have also the possibility to request one of our service technicians to visit you.
Certainly, you can also send your request by fax or e-mail.
Spare and wearing parts are available from our parts sales department.
Please send your orders in writing to the postal address of:
Citizen Machinery Europe GmbH
- Teileverkauf - |
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| Or by fax to: |
+49 (0)711/3906-237 |
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| Or by e-mail to: |
service@citizen.de |
If there are any problems with ordering, one of our employees will be pleased to help you.
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+49 (0)711/3906-115
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+49 (0)711/3906-116
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+49 (0)711/3906-119
We will make any effort to deliver the needed parts promptly.
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Service & Support 
